Help Center
Pre-Match
The following markets will be void if the match is not completed unless the specific market outcome is already determined:
- To Win Match
- Match Total Odd/Even
- Correct Set Score
- Double Result (Outcome of 1st Set and Match)
- Match Handicap - Sets
- Match Handicap - Points
- Total Points
- Team Total Points
For individual set markets, in the event of the set not being completed bets will be void, unless the specific market outcome is already determined:
- First Set Winner
- First Set Total Odd/Even
- First Set Handicap
- First Set Total Points
- First Set Winning Margin
- First Set Correct Score
- Score After 2/3 Sets
In the event of referee enforced point deductions, official results will be used for settlement purposes, on all markets.
If a match venue is changed then bets already placed will stand provided the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise, bets will be void.
For competitions where two-legged ties have a Golden Set to decide which team progresses (in the event of the tie being tied in matches won), then for settlement purposes the Golden The set does not count.
To Qualify will be settled on the team progressing to the next round of the specified competition and includes the outcome of a Golden Set if played.
An unplayed or postponed match will be treated as a non-runner for settling purposes unless it is played within 48 hours of the original start time.
In-Play/Live
The following markets will be void if the match is not completed unless the specific market outcome is already determined:
To Win Match/Set Betting/Total Match Points/Team Total Match Points/Handicap Set
Betting
For individual set markets, in the event of the set not being completed bets will be void, unless the specific market outcome is already determined.
For In-Play/Live Point Betting, bets are offered for a team to win the nominated point. In the event of the point not being played, due to the game or set ending, all bets on that point will be void.
Current/Next Set Leader After If the quoted number of points is not reached in the specified set, then the team who wins the set will be settled as the winner.
In the event of referee enforced point deductions, official results will be used for settlement purposes, with the exception of Race to Markets and Point Betting that have already been determined.
For competitions two-legged ties have a Golden Set to decide which team progresses (in the event of the tie being tied in matches won), then for settlement purposes the Golden Set does not count, with the exception of the following markets:
- Tie Winner (Golden Set only counts if played)/Golden Set Total/Golden Set Handicap/
- Golden Set Odd/Even/Golden Set Extra Points/Golden Set Race To 5-10/ Golden Set Lead
- After 10-20/Golden Set Winning Margin/Golden Set Correct Score
Settlement of Wagers
Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.
In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.