Help Center
Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.
In the event of any of the named players in a match changing before the match starts then all bets are void. In the event of a match starting but not being completed, all bets will be void, unless the specific market outcome is already determined, or unless there is no conceivable way the game and/or match could be played to its natural conclusion without unconditionally determining the result of a specific market.
For example, a game is abandoned at 9-7: bets on Over/Under 16.5 Game - Total Points are settled as winners/losers respectively since any natural conclusion to the game would have yielded at least 18 points.
In-Play/Live Game Markets (Current and Next) - The specified game must be completed for bets to stand unless the specific market outcome is already determined.
In-Play/Live Race to Markets - Bets are settled based on the first player to reach the nominated number of points in the relevant game. In the event of neither player reaching the number of points required (because of abandonment) then bets on that market will be void. If the relevant game is not played, then all race markets for that game will be void.
In-Play/Live Point Betting - Bets are offered for a player to win the nominated point. In the event of the point not being played, due to the game or match ending, all bets on that point will be void.
Total Point Betting markets are based on the statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.
In-Play/Live Handicap Betting - Markets are based on the statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.
Settlement of Wagers
Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.
In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.