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General Marketing and Promotion Rules

Version 1.2

1 - GENERAL

  1. These general marketing and promotion rules (General Marketing and Promotion Rules) govern the various marketing and promotion offers. The General Marketing and Promotion Rules apply to the Player when they participate in promotions.
  2. Promotions might have Specific Terms and Conditions (Specific T&Cs) applicable to them, which will be available on the Website and they shall form part of the General Marketing and Promotion Rules once accepted by the Player. 
  3. The General Marketing and Promotion Rules should be read in conjunction with the General Terms and Conditions, Privacy Policy, General Rules for Sportsbook and Special Rules for Each Sport (Other Terms). Players must ensure that they have read and understood the Other Terms and General Marketing and Promotion Rules (and the Specific T&Cs where applicable) before taking part in any promotion. In case of any discrepancy between the General Marketing and Promotion Rules and the Other Terms, these rules shall prevail.
  4. Capitalised words in the General Marketing and Promotion Rules shall have the meaning set out in the General Terms and Conditions unless it is specifically defined herein. 
  5. The General Marketing and Promotion Rules may be published in a number of languages for information purposes and ease of access. All versions will convey the same principles in different languages. Should there be any discrepancy between the English version and the version in any other language, the English version will prevail.
  6. Promotions can only be claimed once per account, which shall mean no more than one promotion per user, IP address, computer device, family, residential address, telephone number, debit card and/or e-payment account, email address, and environment where computers are shared (university, fraternity, school, public library, workplace etc.)
  7. If the Player wins an amount equal to two thousand five hundred Pounds (£2,500) or more, through the use of the Services, the Player may be asked to grant permission to STS to use the Player’s username, name, and/or portrait in all media as part of STS marketing and promotional needs, and for the Website, however, to do so will be at the Player’s discretion.

2 - STS BONUS POLICY

  1. STS may offer bonuses which will be credited into the Account. Bonus means any funds or equivalent credited to the Account. Bonus cannot be directly withdrawn or paid out and must be used for placing a bet on the Website. The bonus may be convertible to real money (and available for the withdrawal) subject to fulfilling all rules applicable to the promotion.
  2. Bonuses shall be used in accordance with General Marketing and Promotion Rules but Specific T&Cs might also apply and they will be available on the Website. Our offers may be used only once unless otherwise specified. The Player is not entitled to withdraw any bonus if they didn’t apply to the applicable terms.
  3. The bonus offer and all details regarding crediting will be available in the relevant section on the Website. The bonus amount is determined by STS and players do not have a general right to receive the bonus.
  4. STS may offer different types of bonuses. These generally include a No Deposit Bonus (direct extra funds to the Player), a Deposit Bonus (bonus given to the Player after they make a certain deposit to the Account), Bonus Spins (spins of a certain value given on a specific slot or game), and Bonus Bets (sports bets of a specific value). Furthermore, when the Player receives Bonus Spins from STS, the winnings from Bonus Spins are added to the Account in the form of bonus money.
  5. All types of bonuses are added to the Bonus Balance in the Account. If the Player has more than one bonus, the first bonus received becomes an 'active' bonus, and all other bonuses are 'pending’, therefore cannot be used.
  6. Wagering requirements apply to bonuses and the Player needs to fulfill them before they can withdraw their bonus (i.e. bonus money cannot be converted into real money until the wagering requirement is met). Standard wagering requirements are 35 times the initial bonus amount unless otherwise stated in Specific T&Cs. Players can meet wagering requirements playing with both cash and bonus balance. Upon reaching required wagering requirements, the bonus funds and all associated winnings will be moved to the Cash Balance. 
  7. STS may offer bonuses with different wagering requirements or without them. Whenever Specific T&Cs apply, they will be available on the Website. Players need to familiarise themselves with all applicable rules (Specific T&Cs, General Marketing and Promotion Rules, Other Terms) before taking part in any promotion. 
  8. Casino Bonuses can be wagered on all non-excluded games unless a bonus is offered as a part of promotion with Specific T&Cs. If Specific T&Cs apply, they will be available on the Website. Players need to familiarise themselves with all applicable rules (Specific T&Cs, General Marketing and Promotion Rules, Other Terms), before taking part in any promotion.
  9. The Player can find the list of excluded games here: list
  10. When playing with Bonus Balance the maximum bet (including additional features such as gamble and/or mini-games) allowed cannot be greater than £6 until the wagering requirements have been met. Furthermore, players cannot lower their stake more than 50% of the highest previous stake (i.e. if the Player plays with £6 they can lower the stake to £3 - it's not possible to go lower than that). 
  11. When a bonus is offered with wagering requirements, the Player needs to fulfill them in a set amount of time. If this condition is not met in the set time, the bonus will expire. Upon expiring, the bonus and all winnings associated with it are removed from the Account. The standard time to release a bonus is 30 days, however specific timeframes may apply for different promotions - if this is the case, such times will be provided in the Specific T&Cs or relevant email.
  12. Players can void their bonuses at any time. To cancel a Casino Bonus, Players can go to My Bonuses section in their account and click on Cancel. To cancel a bonus available in the sportsbook section (Sportsbook Bonus), please contact Customer Support. However, please be aware that if the bonus will be voided, all winnings associated with that bonus will be voided as well. 
  13. The total player’s balance consists of the Bonus Balance and the Main Balance. The Bonus Balance is kept separately from the Main Balance in the Account. The Main Balance contains players’ real money that are not linked to any offer. The Bonus Balance contains players’ bonuses (both active and pending). If there are any bonus winnings, they are added to the currently active bonus. The Bonus Balance will not be paid out directly - it will be converted into Main Balance upon meeting the wagering requirements.
  14. If the total balance contains both Main Balance and Bonus Balance, the Player plays with Main Balance first, and move to Bonus Balance only when the Main Balance is used up. When playing with the Bonus Balance, the Player always starts playing with the active bonus and as soon as the active bonus is released, spent or expired, the next pending bonus becomes active.
  15. The Player can withdraw their own funds (Main Balance) at any time. If the Player would like to make a withdrawal before meeting the wagering requirements, the currently active bonus will be voided. 
  16. Bonuses are limited time offers and the Specific T&Cs associated with any bonus or promotion are subject to change.
  17. Bonuses can only be claimed one per account, which shall mean no more than one promotion per user, IP address, computer device, family, residential address, telephone number, debit card and/or e-payment account, email address, and environment where computers are shared (university, fraternity, school, public library, workplace etc.)
  18. If the Player breaches any of the restrictions imposed on the promotion, STS reserves the right to void any bonus (even after the wagering requirements are met) and confiscate all winnings associated with the breached bonus.
  19. Casino Bonuses can be used only on casino product and cannot be transferred to sportsbetting. 
  20. It is forbidden to abuse promotions by opening duplicate and/or several accounts in order to benefit from bonus credits and other promotional offers that STS may offer. STS reserves the right to rescind or block the Accounts, void any bonus and/or promotional offer and confiscate all winnings associated with the breached bonus.
  21. Any indication of fraud, cash-back arbitrage, manipulation, collusion, use of multiple accounts, manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating, or other forms of deceitful or fraudulent activity based on the provision of the bonus will render the Account inactive along with any profits or losses garnered.
  22. Specific T&Cs mayl be available on the Website for each promotion. STS may decide to offer bonuses with different applying rules, including but not limited to different qualifying conditions, different wagering requirements or no wagering requirements at all, bonuses playable only on some games or with some games excluded. In case of difference between the General Marketing and Promotion Rules and the Specific T&Cs, the Specific T&Cs will prevail. In all other cases, the terms hereins will be considered valid. 

3 - STS BONUS SPINS AND BONUS BET POLICY

  1. Under certain circumstances, STS may offer Bonus Spins to the Player.
  2. Bonus Spins offers and their details of crediting will be available on the relevant section on the Website or communicated to players by email.
  3. The amount of Bonus Spins is determined by STS and set out on the Website. Players have no general entitlement to receive Bonus Spins.
  4. Bonus Spins expire 7 days after they have been credited if not used by the Player. 
  5. Any winnings resulting from Bonus Spins will be added directly to the Account as bonus money. If the Player has an active bonus, the Bonus Spins will be added as a pending bonus. 
  6. When Bonus Spins winnings are added as a bonus, normal wagering requirements apply to the bonus.
  7. The Bonus Spins are offered on a particular game and need to be used on that game. 
  8. Bonus Spins are limited to periodical offers and the Terms and Conditions associated with any Bonus Spins are subject to change in function of promotion offers.
  9. Any Bonus Spins offer can only be claimed one per account, which shall mean no more than one promotion per user, IP address, computer device, family, residential address, telephone number, debit card and/or e-payment account, email address, and environment where computers are shared (university, fraternity, school, public library, workplace etc.)
  10. Additional terms and conditions will be available for each promotion. STS may decide to offer bonuses with different applying rules, including but not limited to different qualifying conditions, different wagering requirements or no wagering requirements at all, bonuses playable only on some games or with some games excluded. In case of differences between the main file and the particular promotion terms and conditions, the particular terms will prevail. In all other cases, these terms will be considered valid.