General Marketing and Promotion Rules

Last updated: 15/09/2021

Version 4.0

1 - GENERAL

1. These general marketing and promotion rules (General Marketing and Promotion Rules) govern the various marketing and promotion offers. The General Marketing and Promotion Rules apply to the Player when they participate in promotions.
2. The General Marketing and Promotion Rules should be read in conjunction with the General Terms and Conditions, Privacy Policy, General Rules for Sportsbook and Special Rules for Each Sport (Other Terms), and together they form the Agreement between STS and the Player. Players must ensure that they have read and understood the Other Terms and General Marketing and Promotion Rules (and the Specific T&Cs where applicable) before taking part in any promotion. In case of any discrepancy between the General Marketing and Promotion Rules and the Other Terms, the General Marketing and Promotion Rules shall prevail.
3. Capitalised words in the General Marketing and Promotion Rules shall have the meaning set out in the General Terms and Conditions unless it is specifically defined herein. 
4. The General Marketing and Promotion Rules may be published in a number of languages for information purposes and ease of access. All versions will convey the same principles in different languages. Should there be any discrepancy between the English version and the version in any other language, the English version will prevail.
5. STS may decide to offer promotions with different applying rules, including but not limited to different qualifying conditions, different wagering requirements or no wagering requirements at all, bonuses playable only on some games or with some games excluded (Specific T&Cs). Specific T&Cs will be available on the Website or sent to the Player by email or otherwise, and they shall form part of the General Marketing and Promotion Rules once accepted by the Player. Players need to familiarise themselves with all applicable rules before taking part in any promotion. In case of any differences between the General Marketing and Promotion Rules and the Specific T&Cs, the Specific T&Cs will prevail. 

2 - STS MARKETING POLICY 

1. We offer our promotions in good faith to Players who use our Services for entertainment purposes. We reserve the right to cancel or remove the Player’s access to the Services, including participation in our promotions, in case of the suspected abuse of the promotional offer. Also, should we deem it necessary, we reserve the right to terminate the Agreement in such case with immediate effect. 
2. Promotions can only be claimed once per account, which shall mean no more than one promotion per user, IP address, computer device, family, residential address, telephone number, debit card and/or e-payment account, email address, and environment where computers are shared (university, fraternity, school, public library, workplace etc.) Evidence or reasonable suspicion that the bet or a number of bets were placed in contradiction to the Agreement will lead to the Player not qualifying for the promotion and we reserve the right to suspend the Player from further promotions or to terminate the Agreement with immediate effect. 
3. Abusive behaviour may be considered, but is not limited to, using software and/or opening multiple accounts in order to gain an unfair advantage on the promotion; equal, zero or low margin bets; placing bets in excess of the maximum stake allowed; wagering bonuses on excluded games; collusion; manipulation of software, exploitation of loopholes or other technical forms of abuse or other behaviors, which amounts to deliberate cheating; masking an IP address or using a VPN. Syndicated account creation using multiple identities is also deemed to be abusive and fraudulent behaviour.
4. In all cases of abuse and/or any fraudulent activity, we retain the right to void any winnings, confiscate all bonuses and to terminate the Agreement with immediate effect. 
5. If the Player wins an amount equal to two thousand five hundred Pounds (£2,500) or more, through the use of the Services, the Player may be asked to grant permission to STS to use the Player’s username, name, and/or portrait in all media as part of STS marketing and promotional needs, and for the Website, however, to do so will be at the Player’s discretion.

3 - STS BONUS POLICY

1. STS may offer bonuses which will be credited into the Account. Bonus means any funds or equivalent credited to the Account. Bonus cannot be directly withdrawn or paid out and must be used for placing a bet on the Website. The bonus may be convertible to real money (and available for the withdrawal) subject to fulfilling all rules applicable to the promotion.
2. Bonuses shall be used in accordance with General Marketing and Promotion Rules, but Specific T&Cs might also apply. Our offers may be used only once unless otherwise specified. The Player is not entitled to withdraw any bonus if they didn’t fulfill all the applicable terms.
3. The bonus offer and all details regarding crediting will be available in the relevant section on the Website or communicated to the Player by email or otherwise. The bonus amount is determined by STS, and players do not have a general right to receive the bonus.
4. STS may offer different types of bonuses. These generally include a Casino Bonus (extra direct funds to the Player’s Bonus Balance to be used on casino Services), Sportsbook Bonus (extra direct funds to the Player’s Bonus Balance to be used on Sportsbook Services), Free Spins (spins of a certain value given on a specific game or a collection of games) and Bonus Bets (sports bets of a specific value given on particular sports, competitions, or markets). 
5. All types of bonuses are added to the Bonus Balance in the Account. If the Player has more than one bonus, the first bonus received becomes an 'active' bonus, and all other bonuses are 'pending’ and therefore, cannot be used.
6. STS may offer bonuses with different wagering requirements or without them. When a bonus is offered with wagering requirements, the Specific T&Cs apply, and they will be available on the Website or communicated to the Player by email or otherwise. The Player needs to fulfil the wagering requirements before they can withdraw their bonus (i.e. bonus money cannot be converted into real money until the wagering requirement is met). If this condition is not met in the set time, the bonus will expire. Upon expiring, the bonus and all winnings associated with it are removed from the Account.
7. Players can void their bonuses at any time. To cancel a Casino Bonus, Players can go to My Bonuses section in the Account and click on Cancel. To cancel a Sportsbook Bonus, Players should contact Customer Support. However, please be aware that if the bonus will be voided, all winnings associated with that bonus will be voided as well. 
8. The total Player’s balance consists of the Bonus Balance and the Real Cash Balance. The Bonus Balance is kept separately from the Real Cash Balance in the Account. The Real Cash Balance contains Players’ real money that is not linked to any offer. The Bonus Balance contains Players’ bonuses (both active and pending). If there are any bonus winnings, they are added to the currently active bonus. The Bonus Balance will not be paid out directly - it will be converted into Real Cash Balance upon meeting the wagering requirements.
9. If the total balance contains both Real Cash Balance and Bonus Balance, the Player plays with Bonus Balance first, and moves to Real Cash Balance only when the Bonus Balance is used up. When playing with the Bonus Balance, the Player always starts playing with the active bonus and as soon as the active bonus is released, spent or expired, the next pending bonus becomes active.
10. The Player can withdraw their own funds (Real Cash Balance) at any time. If the Player would like to make a withdrawal before meeting the wagering requirements, the currently active bonus will be voided. 
11. Bonuses are limited-time offers, and the Specific T&Cs associated with any bonus or promotion are subject to change.
12. If the Player breaches the Agreement or any of the restrictions imposed on the promotion, STS reserves the right to void any bonus (even after the wagering requirements are met) and confiscate all winnings associated with the breached bonus.
13. Casino Bonuses and Free Spins can be used only on the casino product and cannot be transferred to sports betting. Sportsbook Bonuses and Bonus Bets can only be used on the sports product and cannot be transferred to the casino.
14. No account restrictions will be enforced against you after you have made one or more qualifying bets as part of a Free Bet Promotion (defined at 15 below), where enforcing such account restriction would affect your ability to:
1. receive the free bets, or the full expected value of the free bets from that Free Bet Promotion, having placed all the necessary qualifying bets; 
2. place the remaining qualifying bets required by that Free Bet Promotion and consequently receive the free bets, or the full expected value of the free bets from that Free Bet Promotion, to which you would be entitled as a result; 
3. complete any betting requirements associated with that Free Bet Promotion; or
4. materially affect your ability to complete the qualifying bets required by that Free Bet Promotion.
15. For the purpose of clause 14, "Free Bet Promotion" means a promotion where a bonus is added to your Account specifically for betting on sports, including bonuses (i) in the form of a free bet of a fixed value or (ii) in the form of funds with a value linked to the amount of a deposit which is subject to wagering requirements. 

4- STS CASINO BONUS TERMS 

1. Casino Bonus offers and their details of crediting will be available on the relevant section on the Website or communicated to players by email or otherwise.
2. Standard wagering requirements for Casino Bonuses are 35 times the initial bonus amount unless otherwise stated in Specific T&Cs. Players can meet wagering requirements playing only with funds from the Bonus Balance. Upon reaching the required wagering requirements, the bonus funds and all associated winnings will be moved to the Real Cash Balance. 
3. Casino Bonuses can be wagered on all non-excluded games unless a bonus is offered as part of a promotion with Specific T&Cs. 
4. The Player can find the list of excluded games here: list.
5. Unless otherwise stated in Specific T&Cs, when playing with Bonus Balance, the maximum bet (including additional features such as gamble and/or mini-games) cannot be greater than £6 until the wagering requirements have been met. Furthermore, players cannot lower their stake more than 50% of the highest previous stake. 
6. The standard time to release a bonus is 10 days, however, specific timeframes may apply for different promotions - if this is the case, such times will be provided in the Specific T&Cs or a relevant message will be sent to the Player.

5 - STS SPORTSBOOK BONUS TERMS 

1. Sportsbook Bonus offers and their details of crediting will be available in the relevant section on the Website or communicated to players by email or otherwise.
2. Standard wagering requirements for Sportsbook Bonuses are 6 times the initial bonus amount unless otherwise stated in Specific T&Cs. Players can meet wagering requirements playing only with funds from the Bonus Balance. Upon reaching the required wagering requirements, the bonus funds and all associated winnings will be moved to the Real Cash Balance.
3. While wagering any Sportsbook bonuses, the Superbet feature cannot be used. If the Superbet feature is used then funds from the Real Cash Balance will be used. This will not count towards bonus wagering.
4. Sportsbook Bonuses generally expire 5 days after they have been credited if not used by the Player. Specific Promotions may have different Sportsbook Bonus expiry dates which will be mentioned in the Specific T&Cs.
5. Unless otherwise stated in Specific T&Cs, when playing with Bonus Balance, the maximum bet allowed cannot be greater than £10 until the wagering requirements have been met. 
6. Any winnings resulting from Sportsbook Bonuses will be added directly to the Account as bonus money. If the Player has an active bonus, the Sportsbook Bonus will be added as a pending bonus. 

6 - STS FREE SPINS AND BONUS BETS TERMS 

1. Under certain circumstances, STS may offer Free Spins and/or Bonus Bets to the Player.
2. Free Spins and Bonus Bets offers and their details of crediting will be available in the relevant section on the Website or communicated to players by email or otherwise.
3. Free Spins are spins of a certain value given on a specific game or a collection of games.  
4. Bonus Bets are sports bets of a specific value given on specific sports, competitions, or markets.
5. The amount of Free Spins and the value of any Bonus Bets is determined by STS and set out on the Website or communicated to players by email or otherwise. Players have no general entitlement to receive Free Spins or Bonus Bets.
6. Free Spins generally expire 7 days after they have been credited if not used by the Player. Specific Promotions may have different Free Spins expiry dates which will be mentioned in the Specific T&Cs.
7. Any winnings resulting from Free Spins will be added directly to the Account as bonus money. If the Player has an active bonus, the Free Spins will be added as a pending bonus. 
8. When Free Spins winnings are added as a bonus, normal wagering requirements apply to the bonus.
9. The Free Spins are offered on a particular game or a collection of games and need to be used on that game or those collection of games. 
10. Standard wagering requirements for Free Spins are 35 times the initial bonus amount unless otherwise stated in Specific T&Cs. Players can meet wagering requirements playing only with funds from the Bonus Balance. Upon reaching the required wagering requirements, the bonus funds and all associated winnings will be moved to the Real Cash Balance. 
11. If wagering requirements apply to Free Spins and/or winnings from Free Spins, Free Spins and winnings from Free Spins can be wagered on all non-excluded games unless a bonus is offered as a part of promotion with Specific T&Cs. If Specific T&Cs apply, they will be available on the Website or sent to the Player via email or otherwise. 
12. The Player can find the list of excluded games here: list.
13. Bonus Bets generally expire 5 days after they have been credited if not used by the Player. Specific Promotions may have different Bonus Bets expiry dates which will be mentioned in the Specific T&Cs.
14. Bonus Bets and any winnings from Bonus Bets generally do not have any wagering requirements, however any winnings from Bonus Bets will not include the Bonus Bets stake value. Any winnings from Bonus Bets will be added directly to the Real Cash Balance. 
15. While wagering any Bonus Bet, the Superbet feature cannot be used. If the Superbet feature is used then Real Cash funds will be used. This will not count towards bonus wagering.
16. Free Spins and Bonus Bets are limited to periodical offers and the Specific T&Cs associated with any Free Spins or Bonus Bets can be subject to change.